Fort Riley, Kansas
1 comment

I ordered flowers from you 2 days before a funeral.I was informed an 1-1/2 hours after the funeral via email that you would not be able to deliver the flowers to that zip code.

Not acceptable!!!!! I would have contacted someone else to make sure that they could deliver them to the service. I will NEVER order from you again!!! You should have not taken the order if you could not supply the product!!

I will tell all my friends that don"t already know about your unacceptable service and post on the internet if I don't get a reply within 12 hours. Your email said I will be credited in 5 to 7 days? Come on it's 2015. I think you are just a bunch of losers trying to sell flowers in the big cities.

Stay there don"t try to business out here.

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Anonymous

Hi There, this is Laura from Blooms Today.I responded some time ago, but it seems the comment has gone missing.

My apologies for that. I want to reach out to you to let you know that we have heard you and agree that this is a horrible thing to have happened. I am so very sorry for this, there is no excuse. May I please have your order number?

I would love to pass your story to a supervisor and see if there is something we can do for you.If you see this, please contact me at friends@bloomstoday.com

Thank you,

Laura

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